Let’s keep you mobile and safe. 

Book your next scooter service or medical equipment repair with Coastcare.

Request quote

Request your quote

Submit your request or call us to discuss your needs 03 9708 2104

Please include any details on the product type that requires our attention.

Quote First

How much? Don’t get shocked!  We always provide a quote before to completing repairs so you are informed before we proceed with your service and repairs.

All makes and models

We repair all makes and models, call us to discuss your needs. We also offer pickup and drop off.

Not purchased from us?

Not a problem, we are happy to repair it even if it was not purchased from Coastcare.

Service Required
—Please choose an option—Repairs and MaintenanceTest and Tag

Product Type

Additional Comments

 
 
 
 
 
 
 
  
 
 
 
  
 
 
 D M 
 
2024-02-02
 
 
  
Customer service from Coastcare Med at Carrum Downs was 10/10. My product wasn't in stock, but Ange went out of her way to track one down, and had it at the Carrum warehouse the next day. This was followed up by a phone call from Ange to let me know it was there.  Very reasonable pricing on products I saw. Great friendly, respectful service (not just for me, but also other customers present),  and a huge range of products. Thank you Ange ! Can highly recommend this company and the Carrum Downs staff.
  
 
  
 
 
 
  
 
 
 Margaret Drury 
 
2023-09-04
 
 
  
Staff were very helpful in the choice of a 4 ww for my husband, she told us the different price range and was not pushy in any way.He is very  pleased with the frame .
  
 
  
 
 
 
  
 
 
 Little Tran 
 
2023-07-14
 
 
  
I want to thank Jeffrey (I hope that’s the correct spelling) for amazing customer service and helping me out with a walking frame I urgently needed for my mum.  The walking frame is perfect.
  
 
  
 
 
 
  
 
 
 Sailen Kotecha 
 
2021-05-24
 
 
  
Absolutely fantastic service, needed equipment at home to help my wife recuperate from surgery, these guys couldn't be more helpful. Definitely recommended. Very reasonable pricing.
  
 
  
 
 
 
  
 
 
 Tamara x 
 
2020-12-23
 
 
  
Excellent service . Staff knew exactly what suited me best for a walker . Ordered one in for me for the next day and checked it was adjusted for me when I picked it up .
  
 
  
 
 
 
  
 
 
 Ann Monaghan 
 
2020-07-21
 
 
  
Amazing customer service. Placed my order on a Friday, received immediate confirmation. On the Monday had a call to follow up my order and where I wanted to collect the items from. I enquired on delivery options and at a reasonable fee ($22:50) they said they could ship the items. To my surprise the goods arrived the next morning (Tuesday), hand delivered to my Mums door. They had even fitted the walking stick loop to the walking stick for her. Arthritic gloves fit perfectly and are a good quality. She’s looking forward to using the can-pull and new palm grip stick. I am sure If the products are as good and efficient as the customer service, I know she’ll be very happy. Thank you Team at Coastcare Medical Equipment
  
 
  
 
 
 
  
 
 
 Tracey D 
 
2018-08-15
 
 
  
Angela is great
  
 
  
 
 
 
 
 
 
 Google rating score: 4.6 of 5, based on 11 reviews 
 
  
 
 

Delivered by Coastcare

Coastcare Delivery

Offered within 60 kms Radius from our stores, Monday to Friday

Pickup and Returns

Need scooter repairs or to return an item? Not a problem simply contact us to arrange a quote.

In-home Setup

Setup by our team we also take you through the operational processes.

Mobility Scooters: Making Life Easier

Mobility scooters have become an increasingly popular option for individuals who are looking for a way to maintain their independence while facing mobility challenges. Whether you are dealing with a temporary injury or have a long-term condition, a mobility scooter can help you get around more easily and comfortably. But, like any machine, mobility scooters do require maintenance and repairs from time to time. That’s where Coastcare Medical Hire and Sales comes in.

At Coastcare, we understand the importance of having a reliable and functioning mobility scooter. That’s why we offer a wide range of services to help keep your scooter in top condition. From minor repairs to more extensive services, our team of experts has the knowledge and experience to get you back on the road in no time.

One of the biggest advantages of working with Coastcare is that we repair all makes and models of mobility scooters. Whether you bought your scooter from us or not, we are here to help. Our team of experts will take the time to diagnose the issue and provide you with a quote prior to completing the repair. This way, you’ll never be shocked by unexpected costs.

In addition to repairs, Coastcare also offers pickup and drop off services to make your life even easier. Just give us a call and we’ll take care of the rest.

At Coastcare, we are dedicated to providing our customers with the best possible service and support. If you are in need of repairs or maintenance for your mobility scooter, don’t hesitate to contact us. We’re here to help.

Coastcare Medical Equipment: Repairs Policy

At Coastcare Medical, we endeavour to provide our customers with the highest quality products and services. We understand that equipment repairs can be costly and time-consuming, which is why we have developed a comprehensive repairs policy to ensure that our customers are fully informed and satisfied with our repair services.

Call-out fees – Servicing and Maintenance Repairs For all repair services, a call-out fee will apply. This fee covers the cost of our technician’s travel time to your location. The call-out fee will be determined based on the distance travelled to your location and the complexity of the repair required. The call out fee must be paid by the customer prior to the technician’s visit. Call out fees start from $75.00.

NOTE – Call out fee includes the first 15 minutes of technician time onsite. Minor issues like brake adjustments etc may be able to be completed.

(please note that where a repair is deemed a warranty then all technician expenses, will be refunded in full to the customer)

We offer a range of repair services for both hire and sales items, including preventative maintenance, servicing, and test and tag. Our technicians are highly trained and experienced in repairing a wide range of medical equipment, including but not limited to: Scooters, recliners, hoists and hospital beds.

We understand that equipment downtime can be detrimental to a person’s mobility and care, which is why we strive to provide fast and efficient repair services. Our technicians will diagnose the issue and provide a detailed quote for the repair costs. We will always provide with a quote on how much the repair will cost prior to work being completed. Once approved in writing, we will complete the repair as quickly as possible to minimize your equipment downtime.